It is the policy of the Company to always meet or exceed agreed client requirements in security provision and to strive to enchance (increase) client satisfaction on an ongoing basis for all services provided. These services are referenced in our documented Quality Management System (QMS) and by our Quality System Approval to ISO 9001:2015.
Furthermore, it is the intention of our organisation to conform to all applicable elements of BS EN ISO 9001:2015 Quality Management System Requirements.
Our documented system is therefore written to ensure that our personnel conform to these particular requirements, in addition to all other applicable Industry Codes of Practice and Legal, Statutory and Regulatory requirements appropriate to our range of services.
The Company's Executive Management Team is commited to this policy and to the continual improvement if the effectiveness of our processes and the overall Quality Management System. This commitment is demonstrated through the following ongoing activities:
Communicating to everyone in the Company the importance of meeting the agreed client as well as applicable statutory and regulatory requirements;
Establishing and communicating this policy statement to all personell and ensuring that it is understood;
Ensuring the Company Quality Objectives are established and are met;
Conducting management review to determine the effectiveness of our overall OMS, and to ring about improvements where necessary.